Am I eligible to get a refund?
If you've made a purchase through Renovate AI and believe it's eligible for a refund, you can easily initiate a refund request. Here's how you can do it:
Step 1: Sign in to Report a Problem
Visit https://support.apple.com/en-us/118223 using your preferred web browser.
Step 2: Navigate to Refund Request
Once signed in, tap or click on "I'd like to," then select "Request a refund."
Step 3: Provide Reason for Refund
After selecting "Request a refund," specify the reason why you are requesting a refund, and then click "Next."
Step 4: Choose the Item
From the list of purchases, select "Renovate AI" or the specific in-app purchase for which you are requesting a refund.
Step 5: Submit Your Request
Once you've selected the item, proceed by clicking "Submit." If your refund request is related to a subscription you no longer want, you can also choose to cancel the subscription during this process.
Step 6: Wait for Confirmation
After submitting your refund request, allow 24 to 48 hours for Apple to process and update you on the status of your request.
By following these steps, you can efficiently request a refund for purchases made through Renovate AI IOS App. If you encounter any difficulties or have further inquiries, don't hesitate to reach out to Renovate AI Support for assistance.
Reach out to us through email support@renovateai.app or live chat, and tell us your email you used in the website, and we will be happy to help you with refund request!
When you make a purchase with an app from the Google Play Store, you need to follow the process required by Google:
https://support.google.com/googleplay/answer/2479637?hl=en
Requesting a Refund for App Store Purchases (iOS):
Step 1: Sign in to Report a Problem
Visit https://support.apple.com/en-us/118223 using your preferred web browser.
Step 2: Navigate to Refund Request
Once signed in, tap or click on "I'd like to," then select "Request a refund."
Step 3: Provide Reason for Refund
After selecting "Request a refund," specify the reason why you are requesting a refund, and then click "Next."
Step 4: Choose the Item
From the list of purchases, select "Renovate AI" or the specific in-app purchase for which you are requesting a refund.
Step 5: Submit Your Request
Once you've selected the item, proceed by clicking "Submit." If your refund request is related to a subscription you no longer want, you can also choose to cancel the subscription during this process.
Step 6: Wait for Confirmation
After submitting your refund request, allow 24 to 48 hours for Apple to process and update you on the status of your request.
By following these steps, you can efficiently request a refund for purchases made through Renovate AI IOS App. If you encounter any difficulties or have further inquiries, don't hesitate to reach out to Renovate AI Support for assistance.
Requesting a Refund for Website Purchases
Reach out to us through email support@renovateai.app or live chat, and tell us your email you used in the website, and we will be happy to help you with refund request!
Requesting a Refund for Google Play Store Purchases (Android)
When you make a purchase with an app from the Google Play Store, you need to follow the process required by Google:
https://support.google.com/googleplay/answer/2479637?hl=en
Updated on: 01/10/2024
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